Privacy Policy

Your privacy and security is of the utmost importance to us. We describe in this policy how we collect and use information about you in your use of our services, including our platform and the website.

1. Who are we?

We are Spectant Security LLC. The processing explained in this policy may be carried out by Spectant Security LLC.

When collecting information about our customers, users, or visitors of our website, we are, under European Union ("EU") data protection laws, qualified as "data controller". This means that we are responsible for deciding how we hold and use personal data about you and your organization.

2. How do we collect your data?

We collect information about you when you fill in a sign up or contact form on our website, use our platform, or send us an email. We may also receive your personal data from third parties, when you express your interest for our services to them.

We collect information by automated means. When you visit our website, use our platform, view one of our advertisements on a third party-owned website, or read our marketing newsletters, we automatically collect information about you via cookies, web beacons, platform services, automated assessments, and other similar technologies. We use this for purposes such as saving your login session between visits, remembering your display preferences, tracking your use of the website, and the platform, assessing organizational risk, and for audience measurement purposes.

3. What data do we collect?

We collect two types of information about you: personal data and non-personal data.

Personal data. This is information that lets us know who you are. This includes the information you provide us when pruchasing our services (i.e. your name, email address, postal address, other contact information you share with us, associated name and credit card information). This category also includes information tied to your identity that you provide us through other means, such as emails to our team.

In addition, and in the context of transactions, namely selling our services and access to our platform, we have access to the information contained in the transaction, as well as the email address you use.

The data you submit should not include any sensitive personal data, such as Government identifiers (i.e. social security, driving licence, or taxpayer identification numbers), complete credit card or complete personal bank card numbers, medical records or particulars connected with applications for care or treatment associated with private individuals.

Non-personal data. This is information that doesn’t let us determine your specific identity. This generally comes from your use of the services and the platform after registering on our website and being onboarded onto the platform. Non-personal data includes information through usage of the platform.

4. How do we use your data?

If you are a visitor of our website, we use your personal and non-personal data to engage with you.

When you are one of our customers, we use the information we collect about you to provide rapid responses to you. As part of that purpose, we use your data:

to provide prompt responses and facilitate performance, including verifications relating to you and for email verifications;
to communicate with you about our product(s) or service(s) (for example through newsletters, marketing emails, or announcements)
for billing and collection purposes, if you have purchased our service(s) or product(s);
for the investigation, prevention and management of fraud;
to enable third parties to provide services to us;
personalize, assess, and improve our services, content and materials and for audience measurement purposes;
to comply with applicable laws to which we are subject.
to assess organizational risk through our platform.

5. What are our purposes and legal basis for collecting your personal data?

We collect your personal data because we need it to perform a transaction. Otherwise, we collect personal data based on your consent for that specific purpose, and in limited purposes under legitimate interests (for example, to enable us to foster and develop our relationship, and to perform verification of payment details).

6. With whom do we share personal data?

When we need to provide your personal data to third parties, we will only share it to the extent necessary to facilitate any purchase and/or access to our platform, and we ensure that we have in place data protection requirements with these third parties (including standard contractual clauses as well as the requisite technical and organizational measures).

We may also share your personal data as required or permitted by law and as to optimally provide our services through third party providers as described below.

Hosting Services: We host the website and operate the platform using third parties, including AWS and Vultr.

Payment Providers: We use Stripe to process payments, and therefore provide them with the personal data required to charge your credit card and maintain any payment mandate information as law requires.

While we provide these third parties with no more information than what is necessary to enable them to provide the services to us, any information that you provide these services providers independently is subject to their respective privacy policies and practices.

In no case do we sell, share or rent out your contacts to third parties, nor use them for any purpose other than those set forth in this policy.

In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities or regulatory bodies, including to meet law enforcement requirements, in the case of a court order, a summons to appear in court or any other similar requisition from a government or the judiciary, or to establish or defend a legal application.

Our US company, Spectant Security LLC. is subject to the investigatory and enforcement powers of the Federal Trade Commission.

Additionally, we will provide information to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings).

7. For how long do we retain your personal data?

We keep your personal data for as long as is necessary to provide our services to you (unless otherwise required by law). We may, however, retain copies of your personal data in backups for legal retention purposes and/or for our own legitimate business purposes.

8. Security

The security and integrity of your personal information is very important to us. We follow industry accepted standards to protect the personal information submitted to us, both during transmission and once it is received. We ensure the appropriate electronic, physical and managerial procedures are in place with a view to safeguarding and preserving all the data handled. Our infrastructure is located in top-tier data centers. Each of these locations adhere to strict physical and procedural controls which are frequently audited.

9. Changes

The information provided in this policy may be modified to address new issues or changes. If we make significant changes, we may notify you by other means (for instance, by email or with a banner on the website) prior to the change becoming effective. Any changes we make will take effect 30 days after the update date noted above. If you object to the changes, you may choose to close out your account with us before the new effective date to delete your account and related information from our records.